Expert assistance for all your systems from a single source
INNEO’s Technical Support offers customers with maintenance contracts expert assistance in all technical issues related to software solutions from PTC, INNEO and third party providers as well as for HP hardware, operating systems, peripherals and networks, and interfaces.
Central contactIf issues arise, you have just one contact instead of being referred back and forth between different providers. We will check your query and trigger the necessary steps promptly and efficiently.
Certified competenceAs a certified Platinum Service Partner of PTC and with various certifications by other manufacturers our staff is intensively trained in all solutions and always up to date.
Additional services includedAn INNEO Service Contract includes a number of added values such as OEM Support for add-on solutions, system tuning support or free attendance at our exclusive Engineering Dialogue workshops on changing topics.
INNEO Service Contracts
Full service for your product development environment
- One-stop support
- Strong customer focus and high quality support
- Fast response time and problem solution