INNEO® Service Contract
Holistic one-stop support for your product development solutions
We support you completely
Problem free and efficient operation are the basic prerequisites for success. An INNEO® Service Contract not only ensures system operation, we also help you in taking full advantage of your technology to keep your company profitable – durably.
One-stop support
We look at your whole environment: Critical analysis for all soft and hardware products from the INNEO product portfolio
Own certified hotline
In our hotline, your request is processed directly by a certified INNEO service engineer specialised on your technology.
No Limits
Unlimited number of support requests An INNEO Service contract is not limited to a certain number of support cases.The INNEO® Service Contract – you can’t get more service!
An INNEO® Service Contract provides you with a comprehensive service package:
- Utilisation of the manufacturer certified English/German speaking hotline via a freephone number throughout Europe (except Liechtenstein)
- Free download of the latest updates
- Free request of additional media via phone
- 24-7 access to all online servicing tools
- Critical analysis for all soft and hardware products from the INNEO product portfolio
- Minimise the need of technical support with uniform release versions in your company
- Unlimited number of support requests
- License moving, software transfers and much more
Comprehensive add-on solutions included at INNEO®
We want you to take maximum advantage from your investment. This is why we are giving you added values with an INNEO Service Contract without extra costs:
- System tuning and recovery
- OEM support for add-on applications
- and much more
