INNEO Service Contract
Holistic one-stop support for your product development solutions
We support you completely
Problem free and efficient operation are the basic prerequisites for success. An INNEO Service Contract not only ensures system operation, we also help you in taking full advantage of your technology to keep your company profitable – durably.
One-stop supportWe look at your whole environment: Critical analysis for all soft and hardware products from the INNEO product portfolio
Own certified hotlineIn our hotline, your request is processed directly by a certified INNEO service engineer specialised on your technology.
No LimitsUnlimited number of support requests An INNEO Service contract is not limited to a certain number of support cases.
The INNEO Service Contract – you can’t get more service!
An INNEO Service Contract provides you with a comprehensive service package:
- Utilisation of the manufacturer certified English/German speaking hotline via a freephone number throughout Europe (except Liechtenstein)
- Free download of the latest updates
- Free request of additional media via phone
- 24-7 access to all online servicing tools
- Critical analysis for all soft and hardware products from the INNEO product portfolio
- Minimise the need of technical support with uniform release versions in your company
- Unlimited number of support requests
- License moving, software transfers and much more
Comprehensive add-on solutions included at INNEO
We want you to take maximum advantage from your investment. This is why we are giving you added values with an INNEO Service Contract without extra costs:
- System tuning and recovery
- OEM support for add-on applications
- and much more