Get in touch with us today!
We are close to you - our experts are available to provide you with competent know-how in every business area.
You can find us at one of our 13 locations or for general enquiries at:
Phone: +44 (0) 1789 337920, E-mail: inneo@inneo.co.uk
Contact persons and topics
Technical support
Technical Support:
00800 4200 4300
E-mail:
support@inneo.co.uk
You can reach us during the following hours:
Mon - Fri: 7:00 – 5:00 pm (GMT)
Online ticket system:
Our modern helpdesk portal offers registered customers support for all matters relating to our products.
Licence department
Licence department:
+49 (0) 7961 890-412
E-Mail:
ilc@inneo.com
You can reach us during the following hours:
Mon - Fri: 7:00 – 5:00 pm (GMT)
Startups and educational institutions
Modern tools for startups and new companies
Modern tools for startups and new companies
Those who want to develop the products of tomorrow cannot work with yesterday's software and methods.
PTC and Ansys provide startups and new companies with attractive software packages at discounted rates.
Important documents
Online Ticket System
Our modern Helpdesk portal offers you
- Online Ticket System
- Technical Support Dial-up Scheme
- Technical Support Guide
- PTC Datecode Releases
- PTC System Monitor
Information about your licenses
FAQs and guides
- Creating a PTC online account (e.g. for software download)
- Installing Mathcad with a locked license
- Installing Mathcad with a floating license
- Retrieving your latest license file
- Updating a floating license file
- Updating a locked license file
- Installing flexnet license server
- Installing Creo Parametric with a locked license
- Installing Creo Parametric with a floating license
- Retrieving your latest Windchill license
Further contact persons
If you haven't found the right contact person, you can find a complete overview of all contact options here, including for specific inquiries:
