Vuforia Chalk
Virtual collaboration made easy - for both commercial and private users
Vuforia Chalk
Virtual collaboration made easy - for both commercial and private users
Vuforia Chalk is an easy-to-use app that you can use to guide and assist staff or customers with manual maintenance. Show your surroundings and set markings that are transferred to the other person's screen in real time
Easy collaboration with customers
Help your customers quickly and effectively remotely during installation or when a problem arises
Efficient use of service personnel
You save travel time and at the same time improve the service quality
Cut costs
Since your service personnel do not have to be on site, there are no travel and accommodation costsPractical collaboration tool for service
Trying to describe something to a colleague on the other end of a phone can be a bit of a challenge at the best of times. When working in an office in front of a computer there are various solutions for sharing your screen, such as TeamViewer. But if you work in service or maintenance and want to describe or show something in your environment, that can be even more challenging. Especially if people (who might not be very familiar with the machines) need visual instructions in order to understand how to proceed.
This problem is quickly solved with Vuforia Chalk: This collaboration app combines audio & video streaming with AR functions . Show your conversation partner your service and maintenance environment and set markings that are transferred to the other person's screen in real time.
Easy to handle
Both parties can circle components on the screen, draw arrows and lines using either their finger or their mobile device pen. Thanks to the common view, you can show your counterpart what you are referring to and you can easily show your spoken instructions. Your conversation partner can then ask more detailed questions. This avoids misunderstandings and facilitates communication. The highlight: thanks to AR functions, your annotations stay exactly where they belong. Even if the user moves his cell phone or tablet.
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