Distance maintenance, service and support – online

Updates, configuration check, installing add-ons but also CAD correction at you design directly at you computer in you office.

Service & Support online

Technical problems? We fix them in the blink of an eye. You just need to let us look over your shoulder – without coming to you place. You start Teamviewer, we see the problem and then tackle the problem. It even works through firewalls. INNEOs Service & Support online is the next generation support – fast, professional, direct.

For further information on using INNEO online support please contact technical support:

Appointment arranged?

Do you have an appointment? Then proceed as follows:

  1. Call the INNEO moderator shortly before the arranged time. Your moderator's direct dial is given to you when scheduling the arrangement.

  2. The moderator will then ask you to click one of the following Buttons. Please execute the downloaded .exe file.


Technical Support
GB, D, CH, A: 00800 4200 4300 (Toll free)
Other Countries: +49 (0) 7961 890-800 (Toll)
E-Mail: hotline@inneo.com